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Loan Officer / Member Service Representative

Job Description:

The Loan Officer / Member Service Representative (MSR) reports to the management team and assists in carrying out the mission of the Credit Union. The Loan Officer shall work to ensure that the day-to-day needs of the credit union members are met on a timely basis and in a professional friendly manner. The Credit Union is open Monday – Friday. The Loan Officer would be scheduled to work approximately 35-38 hours per week.

Rewards & Benefits:

Competitive hourly wages; Paid leave provisions including sick, personal, vacation and holiday leave; Health Insurance; Retirement plan with employer contributions and Tuition reimbursement.

Key Responsibilities:

Preferred Qualifications:

Our small but growing credit union needs a detail-oriented Loan Officer / MSR to join our staff. We are looking for a self-starter who can take the initiative when responding to member concerns. The ideal candidate will have a friendly personality, a head for numbers and exhibit exemplary organizational, problem-solving and communication skills. He or she should understand the roles that credit unions serve in the community and have a customer-focused attitude. 1+ years’ bank or credit union experience preferred or experience with customer service, consumer loan processing and cash handling. Candidates with Microsoft Office knowledge welcome as well as the ability to learn banking equipment and software quickly.

Additional Information:

The SUNY Fredonia Federal Credit Union is its own independent operating not-for-profit entity managed by our own Board of Directors. The position advertised is not affiliated with the Fredonia College or New York State and their associated salary and benefits packages.

Application Instructions

Interested candidates shall apply by emailing the required documents listed below to: credit.union@fredonia.edu. Names and contact information for three professional references are required as part of the application. A credit report will be reviewed as part of the application process. Any questions, please contact the SUNY Fredonia FCU by calling (716) 673-3585.

  • Application
  • Cover Letter
  • Resume
  • 3 Professional References

The SUNY Fredonia Federal Credit Union is an Affirmative Action, Equal Opportunity Employer.

SUNY Fredonia Federal Credit Union 2022